Terms and Conditions

Description of Goods

Precision is in the business of custom manufacturing plastic components for leading companies and brands in diverse industries. Their bouqet of services also including the design and manufacture of moulds as well as the reapir to such moulds.

Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 1 -2 days and delivery confirmed via email.

Unpaid Goods

Any goods that have not been fully paid for within 30 days of the invoice will be sold to defray expenses and no further claims may be made against precision, after this date.

Uncollected Paid Goods 

Any goods that have been fully paid for and not collected within 90 days of the invoice will be sold to defray expenses and no further claims may be made against Precision, after this date.


Precision does not make any claim on any product they sell further other than what the manufacturer or supplier states. There are no other warranties, expressed or implied, made on any item. Joluka does not sell or accept used merchandise; all mechanical problems fall under the manufacturers warranty.

Return and Refunds Policy

The provision of goods and services by Precision is subject to availability. Precision offers a 7 day money back guarantee provided that the goods are returned undamaged and in their original packaging. Please note that bank transaction fees will be deducted from the refund amount.
If the product is found to be damaged or defective due to no fault of the customer, the item will be repaired, or replaced if it cannot be repaired. Any damage or defective products must be reported to Precision by the customer within 48 hours of receipt of the goods.
All warranties are between the customer and the manufacturer. Precision does not imply any other warranty or guarantee on the products.

Customer Privacy Policy

Precision will take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm
Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express, Mobicred credit cards or by bank transfer or direct deposit into the Joluka bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Precision by Payfast who are the approved payment gateway for Precision. All credit card transactions are 128 bit Secure Socket Layers – SSL – encrypted. The company registration documents and the sites registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Payfast to obtain confidential information.

Payfast is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Payfast Internet servers are protected by firewalls and intrusion detection systems.
Precision does not have access to credit card details.
Payfast continually reviews and enhances its security in line with technological changes.

Customer Details Separate from Card Details

Customer details will be stored by Precision separately from card details which are entered by the client on Presicion’s secure site.
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).


Precision takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Precision chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 5 Telford Rd, Industria, Johannesburg, South Africa.


Precision may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Precision Moulding and Moulds (Pty) Ltd with registration number 2015/346579/07, a private company based in South Africa trading as Joluka.

Export Restriction

The offering on this website is available to South Africa and selected International clients only.

Precision Contact Details:
Telephone support: 011 794 2718 | Email: sales@precision.co.za

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